• artyom@piefed.social
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    2 months ago

    I really wish more people would include short summaries in their posts so I don’t have to read 12 paragraphs of bloat on a heavy webpage.

    ”As customers shop with us more frequently, including on their phones, and use the ‘Your Orders’ page in the Amazon app to get real-time, consolidated order details and delivery status, we’ve simplified several order-related emails to direct customers to our app and website for the latest information on their orders,” spokesperson Maxine Tagay said in an email. “This also reduces customer information shared outside the Amazon app and website to further improve customer privacy.”

    In other words: It’s a way to hedge against the DoorDash problem by hiding the meaty information on Amazon’s properties, and to keep customers visiting the retailer directly.

    Yet again it’s another thing AI is ruining and another way for companies to claw back value for themselves at the expense of their users.

  • Octavio@piefed.social
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    2 months ago

    That’s so weird. I haven’t gotten any of these vague confirmation emails. Oh, that’s right. I remember why. Because I don’t buy a thing from that fucking oligarch’s website.

  • Abyssian@lemmy.worlddeleted by creator
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    2 months ago

    How about just stop buying shit from Amazon? My confirmation emails haven’t been existing for the last 2 years.

  • LadyMeow@lemmy.blahaj.zone
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    2 months ago

    Sees headline: is it ai?

    Sees uri: looks like it.

    Reads article: what can I say but yikes.

    In May Google unveiled a shopping cart that works across various merchants that would eventually be integrated into Gmail as well,

    No thanks, sounds like a privacy nightmare. Not to mention probably pushing for more consumerism, which no thanks to that too.

    Amazon has also been plugging away at AI-powered shopping features of its own, like price tracking and automatic purchasing. Alexa for Shopping is built into the Amazon app, and shoppers can query the chatbot for product recommendations and comparisons

    Yes, let’s let the hallucinating plagiarism machine buy stuff and recommend stuff and track pricing data. Oh, did I mention the planet killing chat box is owned by Amazon, the place that makes money on selling you shit? what can possibly go wrong??

    • vrek@programming.dev
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      2 months ago

      My favorite is I ordered dog food. It was scheduled for 2 weeks (with prime). It arrived next day. Amazon still said it wasn’t shipped yet. To this day “expected delivery date is currently unknown” in the Amazon app. I ordered it in May. It does give me the option to request refund but I haven’t done it as the food was actually delivered and this seems like some employee forgot to scan the sticker at some point.

  • Romkslrqusz@lemmy.zip
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    2 months ago

    I hate this.

    I’ve always kept my “ordered” and “delivered” emails in order to have a searchable database of what I ordered and when.

    Without the item name, making that discovery is a lot more challenging.